Effective Date: April 11, 2026
Zentriscan is committed to ensuring digital accessibility for people with disabilities. We design and develop our website and services in substantial conformance with WCAG 2.1 Level AA success criteria.
1. Accessibility Standards
Our primary accessibility standard is Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). This ensures our content is:
- Perceivable – Information and UI components must be presentable in ways users can perceive
- Operable – Interface components and navigation must be operable
- Understandable – Information and operation of user interface must be understandable
- Robust – Content must be robust enough to be interpreted by assistive technologies
2. Current Accessibility Status
Zentriscan.com meets WCAG 2.1 Level AA for the following:
- Keyboard navigation (no mouse required)
- Screen reader compatibility (VoiceOver, NVDA, JAWS)
- Color contrast ratios ≥ 4.5:1
- Resizable text up to 200%
- Alt text for meaningful images
- ARIA landmarks and labels
- Skip-to-content links
VPAT/ACR Report available upon request.
3. Known Limitations
We acknowledge these temporary limitations and our remediation timeline:
| Issue | Impact | Timeline |
|---|---|---|
| Complex charts/3D previews | Screen reader users | 90 days |
| Video captions | Deaf/hard-of-hearing | 30 days |
| Mobile gesture navigation | Motor impairment | 60 days |
4. Assistive Technology Compatibility
Tested with leading assistive technologies:
- Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
- Magnifiers: ZoomText, Windows Magnifier
- Speech Recognition: Dragon NaturallySpeaking
- Browser Extensions: WAVE, axe DevTools
5. How We Test Accessibility
- Automated Tools: axe, WAVE, Lighthouse Accessibility
- Manual Testing: Keyboard-only navigation, screen reader audits
- User Testing: Quarterly audits with disabled users
- Third-Party Audits: Annual WCAG certification
6. Requesting Accessibility Accommodations
Immediate assistance available:
Email: accessibility@zentriscan.com
Phone: (409) 555-0123 (Voice/Relay)
Response Time: Within 48 hours
Accommodation examples:
- Alternative document formats (Braille, large print)
- Extended scan processing time for visual impairments
- Audio descriptions for 3D models
- Custom report layouts
7. Feedback and Complaints
All cancellations/adjustments:
📧 info@zentriscan.com